Frequently Asked Questions

What are your accepted payment methods?

We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment options.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method chosen. Typically, orders are processed and shipped within 1-3 business days.

What are the available shipping options?

By default, we offer surface mode shipping for all orders. However, if you prefer faster delivery, we also provide the option for air mode shipping at an additional cost.

What is your return/exchange policy?

We have a hassle-free return/exchange policy. If you're not satisfied with your purchase, you can return it within the return period. Please note that certain conditions may apply, so we recommend reviewing our detailed return policy for more information.

Are your products covered by a warranty?

The warranty covers any defects or issues with the fabric used in the product. However, please note that the warranty will not cover damages resulting from the following reasons:

  • Incorrect installation that leads to product damage.
  • Damages caused by natural disasters, such as floods, earthquakes, or storms.
  • Product damage caused by improper handling or misuse.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the shipping carrier's website.

Can I cancel my order?

You can cancel your order as long as it hasn't been shipped yet. We recommend contacting our customer support team as soon as possible if you wish to cancel an order.

How can I contact customer support?

Our customer support team is available at +91-8069812388 & +91-8003896201 to assist you. You can reach out to us through our contact page, email, or phone. We strive to respond to customer inquiries promptly.

Do you offer bulk or wholesale discounts?

Yes, we offer bulk or wholesale discounts for qualifying orders. Please contact our customer support team for more information.